This is a translation provided for convenience. The French version remains the legal reference.
Terms of service
Last updated: 20.06.2026
1. Purpose
These Terms govern the use of the plumeo.ch service, published by Ergopix Sàrl, which provides AI-assisted generation and automated publishing of content on social networks.
2. Acceptance
Signing up to the service implies full and unconditional acceptance of these Terms.
3. User account
The user agrees to provide accurate information when signing up and to keep their credentials confidential.
4. Free trial
14 days of full access without payment or commitment. After that, the account becomes read-only for 30 days, then data is permanently deleted (unless a paid subscription is taken out).
5. Paid subscription
Three plans are offered (Starter, Pro, Business), billed monthly or yearly via Stripe. Feature details are listed on the pricing page.
6. Cancellation
The user can cancel at any time from their billing area. Access is maintained until the end of the paid period. No prorated refund.
7. Liability
Ergopix Sàrl undertakes to provide the service with due care but does not guarantee uninterrupted availability or the factual accuracy of AI-generated content. The user remains solely responsible for the posts they approve and publish.
8. Content ownership
The user retains all rights to the content they generate via the service. Ergopix Sàrl uses this content strictly to deliver the service.
9. Personal data
Personal data processing is governed by our privacy policy, GDPR and Swiss FADP compliant.
10. Changes
Ergopix Sàrl reserves the right to amend these Terms. The user will be notified by email at least 30 days before substantial changes take effect.
11. Governing law
These Terms are governed by Swiss law. Any dispute falls under the jurisdiction of the canton of Vaud.